At LusterLot, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described below. We encourage you to read this policy carefully to understand how your information is handled.

Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.
Order Information: Details of the products you purchase, order history, and timestamps.
Device Information: IP address, browser type, device type, and browsing behavior through cookies or similar technologies.
We only collect information necessary to provide better service and fulfill your orders efficiently.

How We Use Your Information
We use the information we collect for purposes such as:
Processing and fulfilling your orders
Communicating about orders, returns, or inquiries
Improving your website experience
Sending updates or promotions if you have opted in
Preventing fraud and ensuring website security
We do not sell or rent your personal information to third parties.

Sharing Your Information
We share information only when necessary:
With trusted service providers (e.g., shipping carriers, payment processors)
With law enforcement if required by law
To comply with regulations or protect our rights and safety
All third-party partners are required to safeguard your information in accordance with applicable privacy laws.

Payment Information
Payments are securely processed via PayPal and Stripe. Payment details are encrypted; LusterLot does not store full payment information.

Cookies and Tracking
We use cookies and similar technologies to:
Understand website usage
Remember items in your shopping cart
Customize content based on your preferences
Disabling cookies may affect site functionality.

Data Retention
We retain personal information only as long as necessary to fulfill orders and comply with legal requirements. After that, data is securely deleted or anonymized.

Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing emails
To exercise any rights, contact support@lusterlot.shop.

Protecting Your Information
We implement industry-standard security measures, including encryption, secure servers, and restricted access. While no system guarantees 100% security, we are committed to protecting your data.

Updates to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Updates are posted on this page and take effect immediately.

Contact Us
If you have questions about this Privacy Policy or your personal data:
📧 Email: support@lusterlot.shop
📞 Phone: +1 719-657-7703
🏢 Address: 362 John Calvin Drive, Chicago, Illinois, United States
🕘 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM