At LusterLot, we make shopping simple by offering free delivery on all products — no hidden fees, no surprises at checkout.

📦 Processing Time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

🚚 Shipping Methods & Carriers
We provide standard free delivery through trusted carriers such as UPS, FedEx, USPS, or DHL, depending on the size and destination of your order. Once your order ships, you will receive a tracking number via email so you can follow your delivery.

⏱ Estimated Delivery Times

  • Standard Delivery (U.S.): 5–14 business days

Please note: Delivery times are estimates and may vary based on location, carrier schedules, and other factors outside our control.

💲 Shipping Costs
All orders qualify for free delivery. No additional shipping or handling fees will be charged at checkout.

📍 Shipping Restrictions
We currently ship within the United States only.
Oversized products (such as sheds or large appliances) may have regional delivery limitations, which will be clearly noted on the product page.
We do not deliver to P.O. Boxes, APO, or FPO addresses.

🔎 Order Tracking
Every order comes with free tracking updates sent to your email. Customers with a LusterLot account may also view delivery status directly from their account dashboard.

❗ Delivery Delays
While we strive to deliver on time, unforeseen delays may occur (weather, carrier issues, seasonal demand). If your order is significantly delayed, please contact us for support.

📞 Contact Us
Need help with your delivery? Get in touch:

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Email: support@lusterlot.shop

Phone: +1 719-657-7703

Address: 362 John Calvin Drive, Chicago, Illinois